Terms & Conditions

Welcome to our store! By placing an order or using our services, you agree to the following terms:

1. Product Information
   We make every effort to display product colors, descriptions, and sizes accurately. However, slight variations may occur due to lighting, screen settings, or availability.

2. Orders & Availability
   All orders are subject to product availability. In case an item is out of stock, we’ll notify you and offer an alternative or refund.

3. Pricing
   All prices are listed in AED and are inclusive of VAT (where applicable). Prices may change without prior notice.

4. Payments
   We accept online payments and Cash on Delivery (COD) within the UAE. Payment must be made in full before order dispatch.

5. Shipping & Delivery
   Delivery timelines are estimates and may vary based on location, weather, or courier delays. We are not liable for delays caused by third-party logistics partners.

6. Returns & Exchanges
   Please refer to our Returns & Exchanges policy for detailed conditions. Hygiene-sensitive items like skin care and pampers may not be eligible for return.

7. Privacy & Security
   Customer data is handled with strict confidentiality and used only for order processing and service improvement. We do not share or sell personal information.

8. Right to Refuse Service
   We reserve the right to cancel or refuse service to anyone for any reason at any time (e.g., false information, abuse of policy, etc.).